Contact Charlotte Jones Opticians
Questions about an order, a size, a specification or a return — this is the fastest way to reach Charlotte Jones Opticians. We reply within 24 hours on business days.
Business information
Charlotte Jones Opticians
509 9th Ave, New York, NY 10018, United States
Phone: +1 646-707-3160
Email: support@luxivavision.com
Opening hours
Monday–Friday: 09:30–18:00; Saturday: 10:30–17:00; Sunday: Closed
Response times
- Email and contact form: within 24 hours on business days.
- Order changes and cancellations: before dispatch — see our Cancellation Policy.
- Returns authorisation: 1-2 business days — see our Return & Refund Policy.
- Refunds: 5-7 business days after we receive the return.
Before you write
Tracking questions are usually answered fastest on our Track Your Order page, and delivery timelines are set out in the Shipping Policy.